Buying guide
NEO vs Phoenix in 2026
Comparing 2 humanoid robots across availability, pricing, capabilities, and verified deployments. Current as of 2026.
| Attribute | No image on file | |
|---|---|---|
| Manufacturer | 1X Technologies | Sanctuary AI |
| Form factor | humanoid | humanoid |
| Maturity | pilot | pilot |
| Availability | preorder-openpreorder | announced-no-dateannounced |
| Price | $499/month subscription or $20,000 (actual sale price) | Not announced |
| Capability claims |
| — |
| Brain |
|
|
| Verified deployments | 11X Technologies | 1Magna International |
| Privacy practices | 11Face blurring, Restricted zones, Session approval, data-retention, third-party-sharing, data-deletion-control, data-sale, capture-indicator, bystander-recording, training-data-use, on-device-processing | — |
| Sources on file | 31 | 14 |
Editorial summaries
NEO
1X is the only humanoid maker in this cohort betting on the consumer market at price-of-a-car scale, distinct from the enterprise-integration contracts that define Figure, Apptronik, and Agility. The hardware is verified: NEO is a bipedal humanoid shipping to early-adopter households, backed by a Hayward, California vertical-manufacturing facility, with the wheeled EVE archived as the prior product line. The open question is utility at scale: 1X describes home-task performance today as a mix of supervised autonomy on learned chores and remote-operator teleop on the rest, an honest framing that also signals how much of the daily-use envelope is still operator-assisted.
Phoenix
Phoenix is an emerging-stage research humanoid from Sanctuary AI, the Canadian company (Geordie Rose, Suzanne Gildert) pursuing a cognitive-architecture approach distinct from foundation-model peers. There is no consumer product, price, or availability on record; the editorial position is honest-absence.
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