DEPLOY

Buying guide

NEO

By 1X Technologies · humanoid

Price
$499/month subscription· manufacturer target
Availability
Preorder open. first deliveries 2026, US first.
Maturity
pilot
Real-world use
Yes, 3 verified deployments

Each clip and image on this page carries a provenance label. About our media provenance →

1X is the only humanoid maker in this cohort betting on the consumer market at price-of-a-car scale, distinct from the enterprise-integration contracts that define Figure, Apptronik, and Agility. The hardware is verified: NEO is a bipedal humanoid shipping to early-adopter households, backed by a Hayward, California vertical-manufacturing facility, with the wheeled EVE archived as the prior product line. The open question is utility at scale: 1X describes home-task performance today as a mix of supervised autonomy on learned chores and remote-operator teleop on the rest, an honest framing that also signals how much of the daily-use envelope is still operator-assisted.

Previous generation

  • NEO on the DEPLOY registry

The historical entries remain on the registry for reference; current coverage tracks this generation.

Readiness

NEO is preorder open at $499/month subscription (manufacturer target) or $20,000 (manufacturer target) or $499/month subscription (actual sale price) or $20,000 (actual sale price), the 3 capability claims on file are all teleoperated-assisted with demonstrated once, 3 verified deployments are on file, and no incidents are on record.

Availability
preorder-open

Preorder open. first deliveries 2026, US first.

see evidence →

Price honesty
actual-sale-price

4 prices on file: $499/month subscription (manufacturer target), $20,000 (manufacturer target), $499/month subscription (actual sale price), $20,000 (actual sale price).

see evidence →

Capability honesty
teleoperated-assisted

3 reviewed claims, all teleoperated-assisted, demonstrated once.

see evidence →

Real-world use
pilot

Maturity: pilot. 3 verified deployments in the registry.

see evidence →

Safety record
no-incidents

No incidents on record. 3 verified deployments on file.

What it claims to do

  • Tidies a roomteleoperated-assisted(what 1X Technologies calls "Expert Mode")· demonstrated onceevidence ↗
  • Fetches itemsteleoperated-assisted(what 1X Technologies calls "Expert Mode")· demonstrated onceevidence ↗
  • Does dishesteleoperated-assisted(what 1X Technologies calls "Expert Mode")· demonstrated onceevidence ↗

Price

Real-world use

Safety record

No incidents on record. 3 verified deployments on file.

Privacy

Privacy practices disclosed by 1X Technologies for NEO, with verification status.

Specs

hands
22-DOF
notes
  • Re-verify 2026-06-04: NEO remains pre-order / early-access, NOT yet in consumer homes. 1X opened its Hayward CA factory (announced Apr 30 2026) and sold out year-one capacity (10,000+ units) within days of the Oct 2025 launch, but first consumer shipments are only PLANNED for late 2026 - current units go to 1X's own R&D / internal home testing. Operation is explicitly TELEOPERATION-ASSISTED: NEO's 'Expert Mode' hands control to a remote 1X operator in a VR headset for tasks it cannot do autonomously (~60-70% autonomy, vendor-estimated). maturityStage stays research; do NOT present autonomous home operation or 'consumer humanoid in homes' as verified - zero confirmed consumer-home deliveries as of Jun 2026.
mass_kg
30
hand_dof
22
ai_system
human-in-the-loop teleoperation alongside onboard AI
height_cm
167
weight_kg
30
drive_mode
bipedal

What's under the hood

Frequently asked questions

Is the NEO actually available for purchase?
Preorder open for NEO. First deliveries 2026, US first.Source: The Robot Report — 1X announces NEO pre-order launch
What does the NEO cost?
NEO has 4 prices on file: $499/month subscription (manufacturer target), $20,000 one-time (manufacturer target), $499/month subscription (actual sale price), and $20,000 one-time (actual sale price).Sources: 1X NEO — Humanoid Index robot page, 1X official store — NEO monthly subscription $499/mo
Does the NEO really tidy your room?
Partially demonstrated with teleoperator assistance (what 1X Technologies calls "Expert Mode"), not fully autonomous.Sources: Fortune — NEO preorder coverage, teleoperation-assist caveat for home tasks, 1X official NEO product page — Expert remote-operation pattern
Does the NEO really fetch items for you?
Partially demonstrated with teleoperator assistance (what 1X Technologies calls "Expert Mode"), not fully autonomous.Source: Fortune — NEO preorder coverage, fetch-task demonstrations under remote operation
Does the NEO really do your dishes?
Partially demonstrated with teleoperator assistance (what 1X Technologies calls "Expert Mode"), not fully autonomous.Sources: Engadget: NEO is a $20,000 home robot that will learn chores via teleoperation, 1X (official) NEO product page: Expert remote-operation pattern for chores not yet autonomous
Where is the NEO being used?
NEO is in use at: Oslo, Norway (2026-01-01), Hayward, California, USA (2025-06-01), and Norway operated by 1X Technologies (2024-06-01).Source: NEO Factory | Building Your NEO
What's the NEO running on?
NEO runs a multi-brain stack: 1X World Model (world-model, commercial maturity) and Redwood AI (foundation-model, pilot maturity).
Is the NEO safe?
No incidents on record across 3 verified deployments.
How does the NEO handle privacy?
1X Technologies has disclosed 11 privacy practices for NEO: face blurring (Automatically blurs faces in NEO's camera view to protect the privacy of household members), restricted zones (You can set specific areas of your home where NEO is not allowed to go), session approval (You must approve each remote session before a 1X employee can access NEO's cameras), data retention (The retention policy uses vague language like how long data remains relevant with no specific period disclosed for sensor data. The FAQ c..), third-party sharing (Your personal information is shared with service providers, professional advisors, advertising partners, law enforcement, and government..), data deletion control (You have legal rights to access, correct, and delete your data via a dedicated privacy email. No robot-specific deletion process is descr..), data sale (The policy says personal information may be sold or transferred in a merger, acquisition, or bankruptcy. The FAQ separately claims the co..), capture indicator (NEO's Emotive Ear Rings change color to show its current state, including a visible color change when a 1X employee is actively operating..), bystander recording (NEO operates in homes with two fisheye cameras and four microphones. 1X has collected thousands of hours of video from robots in homes an..), training data use (1X uses real-world data from NEO robots, including remote-operated sessions, to train its AI models. The CEO has stated openly that user..), and on-device processing (NEO runs its large language model and a vision-language-action model onboard its Nvidia GPU. Voice commands are processed off-device via..).Sources: Neo robot sounds like the answer to our home chore prayers, but also a potential privacy nightmare, https://www.1x.tech/privacy-policy, https://www.1x.tech/neo, https://www.1x.tech/discover/1x-world-model, https://www.1x.tech/discover/1x-world-model-lab
Who makes the NEO?
NEO is made by 1X Technologies, based in Palo Alto, CA, USA (R&D in Oslo, Norway).Source: The Robot Report — 1X announces NEO pre-order launch

Gallery

Manipulation

Courtesy of 1X

1X NEO reaching up to dust a shelf with a feather duster in a home library.

Courtesy of 1X

1X NEO standing in a home living room holding a draped garment over one arm while a person stands near the doorway.

Home & residential

Courtesy of 1X

1X NEO reaching up to dust a shelf with a feather duster in a home library.

Courtesy of 1X

1X NEO at a kitchen counter near two seated people, viewed through an exterior window.

Courtesy of 1X

1X NEO standing in a home living room holding a draped garment over one arm while a person stands near the doorway.

Working with people

Courtesy of 1X

1X NEO at a kitchen counter near two seated people, viewed through an exterior window.

Courtesy of 1X

1X NEO standing in a home room as a person gives a thumbs-up gesture toward it.

Video

PRIMARY SOURCE
Courtesy of 1X

1X's consumer launch video for NEO as a home robot performing household chores. Per 1X's own disclosure, complex tasks use an 'Expert Mode' teleoperation; the autonomous-assistant framing is the maker's claim.

PRIMARY SOURCE
Courtesy of 1X

1X's reveal of NEO Gamma, its soft-suit home humanoid, performing in-home tasks. NEO demonstrations are often teleoperated or a mix of teleoperation and autonomy; any 'no teleoperation' or autonomous framing is 1X's claim.

PRIMARY SOURCE
Courtesy of 1X

1X's reveal of NEO Beta, a pre-production build of its home humanoid, shown walking in a home context. An earlier generation than NEO Gamma; any autonomous-operation framing is 1X's claim, and NEO demonstrations are often teleoperated or autonomy-mixed.

Manufacturer

1X Technologies (registry record: /companies/1x-technologies)

Compare side by side

Sources

  1. 1X — NEO Home Robot · https://www.1x.tech/discover/neo-home-robot · 2025-10-28
  2. The Robot Report — NEO available for preorder · https://www.therobotreport.com/1x-announces-pre-order-launch-neo-humanoid-robot/ · 2025-11-03
  3. Introducing NEO Gamma (soft/safe design, tendon drive, teleop-trained) · https://www.1x.tech/discover/introducing-neo-gamma
  4. Teleop, not autonomy, is the path for 1X's NEO humanoid · https://www.therobotreport.com/teleop-not-autonomy-the-path-for-1x-neo-humanoid/
  5. 1X struck a deal to send its home humanoids to factories and warehouses (EQT, up to 10,000 units) · https://techcrunch.com/2025/12/11/1x-struck-a-deal-to-send-its-home-humanoids-to-factories-and-warehouses/
  6. NEO Beta humanoid unveiled ahead of limited home rollout (specs; teleop-assisted) · https://newatlas.com/robotics/1x-neo-beta-humanoid-robot/
  7. OpenAI-backed 1X aims to deliver in-home humanoid robots in 2026 · https://sifted.eu/articles/1x-humanoid-robot-launch
  8. 1X opens NEO factory in Hayward CA; consumer shipments PLANNED for late 2026 (Apr 30 2026) · https://www.globenewswire.com/news-release/2026/04/30/3285118/0/en/1x-opens-neo-factory-in-hayward-ca-america-s-first-vertically-integrated-humanoid-robot-factory-with-consumer-shipments-planned-for-2026.html
  9. In-home helper robot NEO uses remote VR operators (Expert Mode teleoperation) to help with chores · https://roadtovr.com/helper-robot-neo-vr-telepresence/
  10. 1X strategic partnership to make up to 10,000 humanoid robots available to EQT portfolio (Dec 11, 2025) · https://www.businesswire.com/news/home/20251211360340/en/1X-Announces-Strategic-Partnership-to-Make-up-to-10000-Humanoid-Robots-Available-to-EQTs-Global-Portfolio
  11. EQT to send 10,000 humanoid robots from 1X to portfolio companies (Dec 11, 2025) · https://www.bloomberg.com/news/articles/2025-12-11/eqt-to-send-10-000-humanoid-robots-from-startup-1x-to-portfolio-companies
  12. 1X built NEO Gamma to better fit the home (Feb 2025) · https://www.therobotreport.com/1x-built-humanoid-neo-gamma-better-fit-home/
  13. 1X to test humanoid robots in a few hundred homes in 2025 (Mar 21, 2025) · https://techcrunch.com/2025/03/21/1x-will-test-humanoid-robots-in-a-few-hundred-homes-in-2025/
  14. 1X unveils NEO home humanoid as it seeks to raise $1B (Sept 24, 2025) · https://roboticsandautomationnews.com/2025/09/24/1x-unveils-humanoid-robot-for-the-home-as-it-seeks-to-raise-1-billion-in-new-funding/94713/
  15. NEO Gamma 1X humanoid home robot design feature (Feb 24, 2025) · https://www.dezeen.com/2025/02/24/neo-gamma-1x-humanoid-home-robot/
  16. Fortune — NEO preorder coverage, teleoperation-assist caveat for home tasks · https://fortune.com/
  17. 1X official NEO product page — Expert remote-operation pattern · https://www.1x.tech/neo · 2025-11-01
  18. Engadget: NEO is a $20,000 home robot that will learn chores via teleoperation · https://www.engadget.com/ai/1x-neo-is-a-20000-home-robot-that-will-learn-chores-via-teleoperation-040252200.html · 2025-10-28
  19. 1X NEO press-kit ZIP (1x.tech/press gallery), fetched 2026-05-30. Canonical original (direct download, permissive news-media license). · https://cdn.sanity.io/files/qka6yvsc/production/48e9aa3c20e56997d618bd54135deda98014fd30.zip · 2026-05-30
  20. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/900c4cb36ceb21a1c3d70ff0f261558c4b471d00-3000x1686.webp
  21. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/2277cb5f5952be3c4c48b5bd66cafeccddb6ed27-3665x2062.webp
  22. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/610080b1b2dcbf039e0248b833f7b0cc1414fbb2-3840x2160.webp
  23. 1X press gallery (NEO product line), fetched 2026-05-30. Canonical original from the 1X Sanity CDN (direct download, permissive news-media license). · https://cdn.sanity.io/images/qka6yvsc/production/040aeb1407abb3856aea7f4f90d827826264190d-1920x1080.png · 2026-05-30
  24. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/8353aa0348b725209afd88990b7d51ca050176e2-4096x2730.jpg
  25. 1X press gallery (NEO product line), fetched 2026-05-30. Canonical original from the 1X Sanity CDN (direct download, permissive news-media license). · https://cdn.sanity.io/images/qka6yvsc/production/8ff71509491b88bbce8ca936067a4b7731d8d2c0-4096x2503.png · 2026-05-30
  26. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/f0e1b1c66f15e9a25aadc120922d0f6d01dcd1eb-2731x4096.webp
  27. 1X press gallery (NEO product line), fetched 2026-05-30. Canonical original from the 1X Sanity CDN (direct download, permissive news-media license). · https://cdn.sanity.io/images/qka6yvsc/production/32aad1c5c00b8a98d984852682f6e3c04976a78c-1920x1079.png · 2026-05-30
  28. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/f195d31c59c24f31a4168efdf28526ea9a192ace-3351x2234.webp
  29. 1X press gallery (NEO product line), fetched 2026-05-30. Canonical original from the 1X Sanity CDN (direct download, permissive news-media license). · https://cdn.sanity.io/images/qka6yvsc/production/26eef0d398d71914c74f91b4378041ca6a405dfe-1372x772.jpg · 2026-05-30
  30. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/c1a93f30beb4c513da832bcd886db94419e06be2-4096x2731.webp
  31. 1X press gallery (NEO product line), fetched 2026-05-30. Canonical original from the 1X Sanity CDN (direct download, permissive news-media license). · https://cdn.sanity.io/images/qka6yvsc/production/27d9416b8c38cb79b87d0eddec3c39e501c75a64-3006x1686.jpg · 2026-05-30
  32. 1X Sanity CDN direct image · https://cdn.sanity.io/images/qka6yvsc/production/ee557c733ef09cd4628692339331fa5abc79239b-1069x2293.webp
  33. 1X NEO — Humanoid Index robot page · https://humanoidindex.org/robots/neo
  34. NEO Factory | Building Your NEO · https://www.1x.tech/discover/neo-factory
  35. 1X begins production of NEO humanoids in California facility · https://www.therobotreport.com/1x-begins-production-neo-humanoid-robots-at-hayward-california-facility/ · 2025-06-01
  36. TechCrunch: 1X raises $100M for NEO home deployment programme, 2024 · https://techcrunch.com/2024/03/26/1x-raises-100m-to-bring-its-humanoid-robots-into-homes/
  37. Neo robot sounds like the answer to our home chore prayers, but also a potential privacy nightmare · https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare · 2025-11-17
  38. https://www.1x.tech/privacy-policy
  39. https://www.1x.tech/discover/1x-world-model
  40. https://www.1x.tech/discover/1x-world-model-lab

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