# NEO

Manufacturer: [1X Technologies](/companies/1x-technologies)  
Category: humanoid

## Media

- **Image (primary-source)**: [NEO product hero](https://cdn.sanity.io/images/qka6yvsc/production/1054db069547b8a970273c62fa96fb6ae1818e8a-3665x2062.webp) — NEO front view from 1X product page. _(via 1X official)_
- **Video (primary-source)**: [1X NEO tidying demo](https://www.youtube.com/@1XTech) — 1X NEO demo of tidying; demonstrated autonomy is teleoperated-assisted per 1X's own framing. _(via 1X Official YouTube)_

_Each clip and image on this page carries a provenance label. [About our media provenance](/consumer#media-provenance)._

## Summary

NEO is 1X Technologies' bipedal consumer humanoid, sold to households at $20,000 one-time or $499 per month subscription. First deliveries begin in 2026, US first. Performance on home tasks is currently a mix of supervised autonomy on learned chores and teleoperation by a remote 1X Expert for tasks the robot has not learned. Knowing which mode is in use at any given moment is the consumer verification point.

## Top line

> NEO is preorder open at $499/month subscription or $20,000 (actual sale price), the 2 capability claims on file are all teleoperated-assisted with demonstrated once, the model has no verified field deployments in the registry, and no incidents are on record.

## Readiness

- **Availability** (preorder-open): Preorder open. first deliveries 2026, US first.
- **Price honesty** (actual-sale-price): 2 prices on file: $499/month subscription (actual sale price), $20,000 (actual sale price).
- **Capability honesty** (teleoperated-assisted): 2 reviewed claims, all teleoperated-assisted, demonstrated once.
- **Real-world use** (research): Maturity: research. No verified deployments in the registry.
- **Safety record** (no-incidents): No incidents on record. No verified deployments either.

## What it claims to do

- **Tidies a room**: teleoperated-assisted (what 1X Technologies calls "Expert Mode"), demonstrated-once _(evidence: [Fortune — NEO preorder coverage, teleoperation-assist caveat for home tasks](https://fortune.com/))_ — see [1X NEO tidying demo](https://www.youtube.com/@1XTech)
- **Fetches items**: teleoperated-assisted (what 1X Technologies calls "Expert Mode"), demonstrated-once _(evidence: [Fortune — NEO preorder coverage, fetch-task demonstrations under remote operation](https://fortune.com/))_

## Price

- $499/month subscription — _actual-sale-price_ ([1X official store — NEO monthly subscription $499/mo](https://www.1x.tech/neo)) _as of 2025-11-01_
- $20,000 — _actual-sale-price_ ([1X official store — NEO Early Access purchase $20,000](https://www.1x.tech/neo)) _as of 2025-11-01_

## Real-world use

_No verified deployments on file for NEO._

## Safety record

_No incidents on record. No verified deployments either, so the absence is uninformative._

## Privacy

Privacy practices disclosed by 1X Technologies for NEO, with verification status.

- **Face blurring** (claimed): Automatic blurring of human faces in NEO's camera vision to protect the privacy of household members. _(source: [Neo robot sounds like the answer to our home chore prayers, but also a potential privacy nightmare](https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare) · 2025-11-17)_
- **Restricted zones** (claimed): Customizable areas where NEO is forbidden to enter, set by the household owner. _(source: [Neo robot sounds like the answer to our home chore prayers, but also a potential privacy nightmare](https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare) · 2025-11-17)_
- **Session approval** (claimed): Household owner must approve each teleoperation session before a remote 1X Expert can access NEO's camera feed. _(source: [Neo robot sounds like the answer to our home chore prayers, but also a potential privacy nightmare](https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare) · 2025-11-17)_

## Specs

- **mass_kg**: 30
- **hand_dof**: 22
- **height_cm**: 167
- **drive_mode**: bipedal

## What's under the hood

- Runs on [1X World Model](/brains/1x-world-model) (world-model)

## Frequently asked questions

### Is the NEO actually available for purchase?

Preorder open for NEO. First deliveries 2026, US first.

_Source: [1X Technologies — company website](https://www.1x.tech/)._

### What does the NEO cost?

NEO has 2 prices on file: $499/month subscription (actual sale price) and $20,000 one-time (actual sale price).

_Source: [1X official store — NEO monthly subscription $499/mo](https://www.1x.tech/neo)._

### Does the NEO really tidy your room?

Partially demonstrated with teleoperator assistance (what 1X Technologies calls "Expert Mode"), not fully autonomous.

_Sources: [Fortune — NEO preorder coverage, teleoperation-assist caveat for home tasks](https://fortune.com/), [1X official NEO product page — Expert remote-operation pattern](https://www.1x.tech/neo)._

### Does the NEO really fetch items for you?

Partially demonstrated with teleoperator assistance (what 1X Technologies calls "Expert Mode"), not fully autonomous.

_Source: [Fortune — NEO preorder coverage, fetch-task demonstrations under remote operation](https://fortune.com/)._

### Where is the NEO being used?

No verified field deployments on record.

### What's the NEO running on?

NEO runs on 1X World Model (world-model, commercial maturity).

### Is the NEO safe?

No incidents on record, but with no verified field deployments either, the absence is uninformative.

### How does the NEO handle privacy?

1X Technologies has disclosed 3 privacy practices for NEO: face blurring (Automatic blurring of human faces in NEO's camera vision to protect the privacy of household members), restricted zones (Customizable areas where NEO is forbidden to enter, set by the household owner), and session approval (Household owner must approve each teleoperation session before a remote 1X Expert can access NEO's camera feed).

_Source: [Neo robot sounds like the answer to our home chore prayers, but also a potential privacy nightmare](https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare)._

### Who makes the NEO?

NEO is made by 1X Technologies, based in Palo Alto, CA, USA (R&D in Oslo, Norway).

_Source: [1X Technologies — company website](https://www.1x.tech/)._

## Manufacturer

- [1X Technologies (https://www.1x.tech/)](https://www.1x.tech/)

## Compared to

- [Atlas](/consumer/models/boston-dynamics-atlas)
- [Unitree R1](/consumer/models/unitree-r1)
- [Apollo](/consumer/models/apptronik-apollo)

## Sources

1. [1X — NEO Home Robot](https://www.1x.tech/discover/neo-home-robot) · 2025-10-28
2. [The Robot Report — NEO available for preorder](https://www.therobotreport.com/1x-announces-pre-order-launch-neo-humanoid-robot/) · 2025-11-03
3. [1X Technologies — company website](https://www.1x.tech/) · 2026-01-01
4. [Fortune — NEO preorder coverage, teleoperation-assist caveat for home tasks](https://fortune.com/) · 2026-01-01
5. [1X official NEO product page — Expert remote-operation pattern](https://www.1x.tech/neo) · 2025-11-01
6. [1X Official YouTube channel](https://www.youtube.com/@1XTech) · 2025-10-01
7. [Neo robot sounds like the answer to our home chore prayers, but also a potential privacy nightmare](https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare) · 2025-11-17

_Canonical: https://deploy.report/models/1x-neo_