Buying guide
NEO vs Reflex in 2026
Comparing 2 humanoid robots across availability, pricing, capabilities, and verified deployments. Current as of 2026.
| Attribute | No image on file | |
|---|---|---|
| Manufacturer | 1X Technologies | Reflex Robotics |
| Form factor | humanoid | humanoid |
| Maturity | pilot | pilot |
| Availability | preorder-openpreorder | internal-onlyenterprise |
| Price | $499/month subscription or $20,000 (actual sale price) | Not announced |
| Capability claims |
| — |
| Brain |
| — |
| Verified deployments | 11X Technologies | 1GXO Logistics |
| Privacy practices | 11Face blurring, Restricted zones, Session approval, data-retention, third-party-sharing, data-deletion-control, data-sale, capture-indicator, bystander-recording, training-data-use, on-device-processing | — |
| Sources on file | 31 | 11 |
Editorial summaries
NEO
1X is the only humanoid maker in this cohort betting on the consumer market at price-of-a-car scale, distinct from the enterprise-integration contracts that define Figure, Apptronik, and Agility. The hardware is verified: NEO is a bipedal humanoid shipping to early-adopter households, backed by a Hayward, California vertical-manufacturing facility, with the wheeled EVE archived as the prior product line. The open question is utility at scale: 1X describes home-task performance today as a mix of supervised autonomy on learned chores and remote-operator teleop on the rest, an honest framing that also signals how much of the daily-use envelope is still operator-assisted.
Reflex
Reflex Robotics' Reflex is a wheeled mobile-manipulator humanoid for warehouse and logistics operations: a sub-2-foot wheeled base, dual arms (25 pounds per arm, 50 pounds combined), an adjustable spine reaching floor to high shelf, a 16-plus-hour battery, and swappable three-finger grippers with suction. The verified-vs-claimed point is the autonomy posture: Reflex is designed for teleoperated deployment with a learning-from-demonstrations path toward autonomy, not an autonomous worker today. DEPLOY records it at pilot maturity with one verified deployment. As industrial and logistics equipment it has no consumer price, and its wheeled base distinguishes it from the bipedal-humanoid cohort.
Machine-readable: this page as markdown.