What the NotePin knows about you

People around you

The NotePin captures audio from all speakers within approximately 3 meters using dual MEMS microphones; Plaud's policy instructs users to obtain consent from all participants before recording, but there is no technical mechanism preventing recording of non-consenting bystanders beyond the mandatory red indicator light.

Sent to the cloud

Recordings, transcripts, and AI summaries are stored locally on the device by default. If you turn on Private Cloud Sync, they optionally upload to AWS servers in the US, Germany, Japan, or Singapore.

Training their AI

Plaud does not use your audio, transcriptions, or summaries to train AI without your explicit opt-in. Its AI providers including OpenAI, Anthropic, and Google use enterprise APIs that do not retain or train on your data.

Shared with others

Your audio goes to OpenAI, Anthropic, and Google for transcription and summarization under contracts that require zero data retention. No data is shared for advertising or profiling beyond what law requires.

Selling your data

Plaud explicitly states it does not sell personal information for monetary value and does not disclose personal data to third parties for their direct marketing purposes; website cookies for Meta and Google pixels may constitute data sharing under CPRA but do not involve audio or transcription content.

Sent to the cloud

Plaud NotePin collects account information including email address and encrypted password, billing and shipping information, IP address and operational behavior data, customer service communication records including call recordings, and audio recording files uploaded for transcription with generated result texts.

Selling your data

Plaud does not sell your personal information for monetary value; however, Plaud shares online identifiers and browsing data with advertising and analytics partners including Meta and Google for cross-context behavioral advertising purposes.

Deleting your data

You can delete data anytime through the app. If you turn off Private Cloud Sync, data is deleted from the cloud once transferred back to your phone. Plaud holds ISO 27001, SOC 2 Type II, HIPAA, and GDPR certifications.

How long they keep it

Plaud retains personal data only as long as necessary for the stated purposes; by default, audio recordings are stored locally on the device and cloud copies are deleted immediately after AI processing unless the user enables Private Cloud Sync, in which case data persists until the user deletes it.

Kept on the device

The NotePin performs no on-device AI processing; audio is captured and stored locally, then transferred to the Plaud app via Bluetooth or Wi-Fi, after which all transcription, summarization, and AI analysis occurs on cloud servers using enterprise LLMs including GPT, Claude, and Gemini.

Deleting your data

Plaud users can access and correct account data, request deletion by deactivating their account, request data portability, opt out of sharing via a Do Not Sell or Share My Personal Information link or Global Privacy Control browser signals, and withdraw consent by contacting Plaud.

How long they keep it

Plaud deletes or anonymizes most personal data when the user deletes their account; audio files are not retained in the cloud once result texts are generated; passwords are stored encrypted; data is stored on servers in the United States.