Your device
What the NEO knows about you
1X Technologies' consumer-oriented bipedal humanoid for the home, announced October 2025. ~167 cm and ~30 kg with a soft 3D-lattice-polymer body and a machine-washable knit cover, tendon-driven actuation, and 22-DOF hands. Priced at $20,000 (or $499/month subscription) with first U.S. shipments targeted for 2026. Uses human-in-the-loop teleoperation alongside onboard AI.
Track the NEO and we will tell you the moment its privacy, price, or safety record changes.
Track this device →What it knows about you
11 findings on record · 8 verified against primary sources
What it collects about you
Where your data goes
What you can control
What it collects about you
The data this device picks up.
Recording you
NEO's Emotive Ear Rings change color to show its current state, including a visible color change when a 1X employee is actively operating the robot and seeing through its cameras.
People around you
NEO operates in homes with two fisheye cameras and four microphones. 1X has collected thousands of hours of video from robots in homes and offices, meaning family members, guests, and bystanders are recorded.
Where your data goes
Who else can see it once it leaves the device.
Shared with others
Your personal information is shared with service providers, professional advisors, advertising partners, law enforcement, and government authorities, and may be transferred in a merger or acquisition.
Selling your data
The policy says personal information may be sold or transferred in a merger, acquisition, or bankruptcy. The FAQ separately claims the company does not sell user data for profiling.
Training their AI
1X uses real-world data from NEO robots, including remote-operated sessions, to train its AI models. The CEO has stated openly that user data is necessary to improve the product.
What you can control
Your say over the data it holds.
Blurring faces
Automatically blurs faces in NEO's camera view to protect the privacy of household members.
Off-limits areas
You can set specific areas of your home where NEO is not allowed to go.
You approve sessions
You must approve each remote session before a 1X employee can access NEO's cameras.
How long they keep it
The retention policy uses vague language like how long data remains relevant with no specific period disclosed for sensor data. The FAQ claims task data sent to servers is not stored.
Deleting your data
You have legal rights to access, correct, and delete your data via a dedicated privacy email. No robot-specific deletion process is described.
Kept on the device
NEO runs its large language model and a vision-language-action model onboard its Nvidia GPU. Voice commands are processed off-device via a cloud speech model.
The full record
- Hands
- 22-DOF
- Mass kg
- 30
- Hand dof
- 22
- Ai system
- human-in-the-loop teleoperation alongside onboard AI
- Height cm
- 167
- Weight kg
- 30