# What the Serve Gen 3 knows about you

Made by Serve Robotics. 6 findings on record, 6 verified against primary sources. Every line is checked; a maker's claim is labeled as a claim, and we say so when nothing is on record.

## Bystander recording

Serve Gen3 robots continuously record video from robot-mounted cameras and audio for environmental monitoring during sidewalk operations, capturing pedestrians and their conversations; the company states it does not collect unnecessary personal details, only what is needed to navigate safely.

- Posture: Verified
- As of: 2025-11-10
- Source: primary source (https://www.serverobotics.com/privacy-policy/index.html)

## Cloud upload

Serve Robotics uses cloud storage providers and security vendors for robot operations data; the privacy policy lists cloud storage and data processing among its service providers and vendors, confirming robot-collected data is uploaded to cloud infrastructure.

- Posture: Verified
- As of: 2025-11-10
- Source: primary source (https://www.serverobotics.com/privacy-policy/index.html)

## Data retention

Serve Robotics determines robot-collected data retention periods based on the need to defend claims and similar records management requirements; no specific retention timeframes in days, months, or years are publicly stated for video, audio, or sensor data.

- Posture: Verified
- As of: 2025-11-10
- Source: primary source (https://www.serverobotics.com/privacy-policy/index.html)

## Third-party sharing

Serve Robotics shares marketing and analytics data with authorized third parties as a secondary purpose of robot data collection; the company has shared robot video footage with the LAPD under subpoena to identify suspects in a criminal case, and states it will comply with any lawful requirement to provide such information to law enforcement.

- Posture: Verified
- As of: 2025-11-10
- Source: primary source (https://www.serverobotics.com/privacy-policy/index.html)

## Location tracking

Serve robots collect location and navigation data during delivery operations; the privacy policy lists geolocation under delivery service provider data, and the robots track pedestrian movement patterns and traffic flow data for urban mapping and human movement modeling purposes.

- Posture: Verified
- As of: 2025-11-10
- Source: primary source (https://www.serverobotics.com/privacy-policy/index.html)

## Data deletion control

Under CCPA rights, users may request deletion of certain personal information Serve Robotics holds about them, but this applies only to data-controller-collected information, not service-provider or public-space data; no mechanism exists for bystanders to request deletion of their captured imagery or audio.

- Posture: Verified
- As of: 2025-11-10
- Source: primary source (https://www.serverobotics.com/privacy-policy/index.html)

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