# What the NEO knows about you

Made by 1X Technologies. 11 findings on record, 8 verified against primary sources. Every line is checked; a maker's claim is labeled as a claim, and we say so when nothing is on record.

## Face blurring

Automatically blurs faces in NEO's camera view to protect the privacy of household members.

- Posture: Maker's claim
- As of: 2025-11-17
- Source: TechRadar (https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare)

## Restricted zones

You can set specific areas of your home where NEO is not allowed to go.

- Posture: Maker's claim
- As of: 2025-11-17
- Source: TechRadar (https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare)

## Session approval

You must approve each remote session before a 1X employee can access NEO's cameras.

- Posture: Maker's claim
- As of: 2025-11-17
- Source: TechRadar (https://www.techradar.com/ai-platforms-assistants/neo-robot-sounds-like-the-answer-to-our-home-chore-prayers-but-also-a-potential-privacy-nightmare)

## Data retention

The retention policy uses vague language like how long data remains relevant with no specific period disclosed for sensor data. The FAQ claims task data sent to servers is not stored.

- Posture: Verified
- As of: 2025-10-27
- Source: primary source (https://www.1x.tech/privacy-policy)

## Third-party sharing

Your personal information is shared with service providers, professional advisors, advertising partners, law enforcement, and government authorities, and may be transferred in a merger or acquisition.

- Posture: Verified
- As of: 2025-10-27
- Source: primary source (https://www.1x.tech/privacy-policy)

## Data deletion control

You have legal rights to access, correct, and delete your data via a dedicated privacy email. No robot-specific deletion process is described.

- Posture: Verified
- As of: 2025-10-27
- Source: primary source (https://www.1x.tech/privacy-policy)

## Data sale

The policy says personal information may be sold or transferred in a merger, acquisition, or bankruptcy. The FAQ separately claims the company does not sell user data for profiling.

- Posture: Verified
- As of: 2025-10-27
- Source: primary source (https://www.1x.tech/privacy-policy)

## Capture indicator

NEO's Emotive Ear Rings change color to show its current state, including a visible color change when a 1X employee is actively operating the robot and seeing through its cameras.

- Posture: Verified
- As of: 2026-06-16
- Source: primary source (https://www.1x.tech/neo)

## Bystander recording

NEO operates in homes with two fisheye cameras and four microphones. 1X has collected thousands of hours of video from robots in homes and offices, meaning family members, guests, and bystanders are recorded.

- Posture: Verified
- As of: 2026-06-16
- Source: primary source (https://www.1x.tech/discover/1x-world-model)

## Training data use

1X uses real-world data from NEO robots, including remote-operated sessions, to train its AI models. The CEO has stated openly that user data is necessary to improve the product.

- Posture: Verified
- As of: 2026-06-16
- Source: primary source (https://www.1x.tech/discover/1x-world-model-lab)

## On-device processing

NEO runs its large language model and a vision-language-action model onboard its Nvidia GPU. Voice commands are processed off-device via a cloud speech model.

- Posture: Verified
- As of: 2026-06-16
- Source: primary source (https://www.1x.tech/neo)

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